Last updated: 2025-11-05
Our products are downloadable digital files. Once the file is delivered or downloaded, refunds are generally not possible.
If you are an EU/EEA consumer, by purchasing you expressly consent to the immediate supply of the digital content and acknowledge that the 14-day right of withdrawal is waived once delivery starts.
If your file is corrupted or you received the wrong product, contact info@skymoment.art within 7 days; we will re-deliver or offer a refund where appropriate.
RU кратко: Цифровой товар — возврат после получения/скачивания обычно невозможен; проблемы с файлом — пишите, заменим или вернём.